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Contact The BoX OFFICE
Open Tuesday through Saturday, 11am - 5pm (or up to 30 minutes before showtime)
Arriving to the Theater
Welcome to our courtyard and our front doors!
The Main Entrance
Entering through the Courtyard, the front doors open to the Lobby.
The Lobby
The Lobby at Bay Street is where everyone enters. Volunteers will be there to say hello when you arrive.
The Box Office
The Box Office is where you pick up tickets before you go to your seat. You will give your name to the Attendant and they will give you your tickets. Everyone must have a ticket to get to their seat.
Food and Drinks
The concession stand and bar is in the Lobby. You will find snacks or drinks there. The bartender will take your oder.
Theater Ushers
A theater usher will scan your ticket with a machine that will make a wooshing sound. After your ticket is scanned you can go find the restroom or your seat.
Entering the Theater
The Usher will direct you to walk down the hallway towards the Theater and your seat. They will show you where the rest rooms are.
Finding Our Seat
The hallway leads into the Theater. Another usher will be there to direct you to your seat.
Use Caution
Sometimes, you may need to take stairs to get to your seat. The ushers will help you locate the best way to get to your seat.
My Seat
Every seat in the theater has a Row letter and Seat number. These letters and numbers match the ones on your ticket.The ushers will help you to your seat.
Sitting In Our Seat
You will be sitting with family and friends. There might be other people around you that you don’t know. Sometimes, people will walk around to come and go from their seats.
Going to the Bathroom
If you need to use the bathroom, just let your family member or friend that is sitting next to you know. You can leave your seat and go to the bathroom at any time.
Leaving
Everyone will leave the Theater when the show is over.The aisles and stairs may be crowded. You should walk slowly. You will leave the way you came, through the Lobby. Thank you for coming!