Careers

BOX OFFICE ASSOCIATE

Job Description (March 2021)

Oversee all ticket sales, assist manager, staff, and ensuring the security of money exchange between the patron and the venue. Provide exemplary customer service to gain and maintain customer loyalty.

Duties and Responsibilities

Job Duties: Assist manager with sales, accounting, and customer service.

Responsibilities are listed below but not limited to:

  • Assist Box Office Manager and staff.
  • Hire Box Office employees and/or interns.
  • Train staff and/or interns
  • Submit payroll Hours.
  • Create Performance Report.
  • Create Event Budget report.
  • Create Annual Analyst report.
  • Assist customers with general questions about the theater.
  • Assist customers with purchase, exchange or pick up of ticket orders.
  • Print, processing and file online orders.
  • Processing and file house seat orders and ticket winners.
  • Reconciliation of daily income.
  • Manage Calling/Email Campaigns to bring on New Subscriptions.
  • Assist house managers and volunteers as needed.
  • Create Literature Live Schedule.
  • Schedule Schools for Literature Live.
  • Send Literature Live Contracts to schools.
  • Liaison for all question receive from website questionnaire.
  • Maintain record of all detail subscribes information.
  • Provide Daily attendance list to Development.

Qualifications

Advanced knowledge of computerized ticket sales.

  • Excellent skill in developing and managing employees.
  • Strong math aptitude and ability to attend to detail.
  • Proven effective management of multiple related areas.
  • Demonstrated ability and experience developing and coordinating multi-faceted plans and issues.
  • Proficient with Microsoft Office, with emphasis on Excel and Word.
  • Excellent communication and organizational skills.
  • Sound coordinating and personal interface skills.
  • Excellent written and verbal communications skills, including the ability to successfully communicate with the public, and other employees.
  • Proven job reliability, diligence, and dedication.
  • Must be self-starter who can work independently.
  • Ability to multi-task and prioritize work.
  • Ability to work in a fast-paced environment.
  • Must be flexible with working nights and weekends.

Experience

  • A minimum of one-year experience with a ticketing software preferred. Experience with PatronMananger, Salesforce, or Tessitura a plus.

 

This position will start as part-time as soon as possible, with full-time hours beginning Memorial Day weekend and continuing through Labor Day.

Bay Street Theater is an EOE and is committed to fostering a culture of equity, diversity, and inclusion in all areas of its operation. Women, LGBTQ+ and BIPOC Candidates are strongly encouraged to apply.

Send resume with cover letter, and references to BoxOffice@baystreet.org.

NO PHONE CALLS PLEASE

Bay Street Theater & Sag Harbor Center for the Arts (BST) is a year-round, not-for-profit 299-seat LORT C professional theater and community cultural center located in Sag Harbor on the East End of Long Island.

 

 

 

GENERAL MANAGER

Job Description (December 2020)

Summary Statement:

Bay Street Theater is seeking a new General Manager. This full-time salaried position is a leadership position who will work closely with the Executive Director and Artistic Director in managing, steering and shaping the company in a time of exciting growth.

The General Manager will have direct responsibility for the business, administrative, and operational management of the organization. This person must be skilled at budget oversight and financial planning, detail oriented, and well organized, with a demonstrated ability to establish priorities and achieve results. Experience in performing arts organizations is key. The General Manager will be a dynamic individual with demonstrated leadership skills who is knowledgeable and passionate about the arts and the mission of Bay Street. In addition, they must be a highly intelligent, ambitious, energetic, creative, and strong, roll-up-your sleeves manager, as well as an effective communicator. They must be able to work collaboratively with leadership and staff to promote an open, inclusive environment that emphasizes cooperation and teamwork with a minimum of ego.

Ideal candidates will have:

  • Bachelor’s Degree; Advanced degree a plus

  • Minimum 8 years relevant experience; Experience in a performing arts organization a must

  • 3+ years’ experience as GM or Assistant GM in a professional theater or similar capacity;

  • Experience with capital campaigns and projects a plus

  • Strong verbal, written and interpersonal communication skills

  • Excellent time management, organizational, supervisory, and creative problem-solving skills in facility operations and business issues required to support a multifunctional cultural or other nonprofit institution or corporation

  • Experience with contracts and labor negotiations

  • Comfort level with balancing multiple ongoing issues and changing circumstances

  • Knowledge of current trends in social media and direct mail a plus

  • Proficiency in Microsoft Office and Database Management software and utilization

  • Bright and diplomatic communicator while working with the highest level of personal integrity.

  • Sound judgment, high emotional intelligence, and a sense of humor

The post requires some evening and weekend work in conjunction with the Bay Street production calendar.

 

I. RESPONSIBILITIES

Overview

Bay Street Theater & Sag Harbor Center for the Arts (BST) is a year-round, not-for- profit 299 seat LORT C professional theater and community cultural center located in Sag Harbor on the East End of Long Island. This position plays an important role in managing all aspects of operations within the organization. 

The General Manager’s general responsibilities include:

  • Programming management

  • Financial management

  • Operational & facilities management

For a detailed breakdown of general responsibilities, click here.

NOTES TO ADD:

The Bay Street Theater has just announced that it is creating its first purpose-built home that will feature multiple theaters and spaces for the development of new work, dedicated education facilities, and outdoor performance and public spaces. The celebrated Theater’s new home will be built on a newly acquired site at the entrance to historic Sag Harbor that runs continuously with John Steinbeck Waterfront Park, transforming what is currently a commercial space into a community resource. Bay Street plans to break ground in late 2021 with completion currently anticipated for 2023.

Currently the full year-round staff at Bay Street Theater consists of 14 FT and 2 PT, while the Mainstage summer staff grows to nearly 65 with actors, summer interns and design teams for each production. Bay Street Theater & Sag Harbor Center for the Arts (BST) is a year-round, not-for-profit 299 seat LORT C professional theater and community cultural center.

Bay Street Theater is an EOE and is committed to fostering a culture of equity, diversity, and inclusion in all areas of its operation. Women, LGBTQ+ and BIPOC Candidates are strongly encouraged to apply.

Send resume with cover letter and salary requirements, along with three industry references to kim@baystreet.org.

NO PHONE CALLS PLEASE