Careers

BOX OFFICE ASSOCIATE

Job Description (January 2020)

Summary Statement:

The Box Office Associate works to advance Bay Street Theater’s ticketing sales and customer service. The Box Office Associate reports to the Box Office Manager.  The position requires a comprehensive approach to customer service and a detail oriented sales mentality. 

Bay Street Theater (BST) strives to be a home to the East End’s performing arts community, as well as a professional LORT summer theater festival.  The Box Office Associate maintains the BST culture of customer service for its audience members, subscribers, donors, and visiting artists. The Box Office enforces policies and practices that ensure the highest levels of customer experience.  The position requires strong communication and computer skills.

 

The Box Office Associate’s general responsibilities include:

  • Assist in all aspects of box office management, including tickets sales, tracking complimentary tickets, subscription management, and data entry utilizing PatronManager’s ticketing software
  • Work directly with the Box Office Manager to assist audience members in finding and purchasing tickets with the highest level of customer service
  • Assist customers with general questions about the theater
  • Assist customers with purchase, exchange or pick up of ticket orders
  • Act as the first point of contact for audience members looking to experience performances at Bay Street
  • Assist in the creation of daily tracking of ticketing reports and sales
  • Assist in the setup of all performances for ticketing links
  • Assist in managing the subscription template and series schedule
  • Assist in supervising the Box Office Intern
  • Assist in printing and disseminating tickets for will call
  • Process and file house seat orders and ticket winners
  • Assist in the reconciliation of daily income
  • Assist with calling/email campaigns to subscribers and single ticket purchasers
  • Assist house managers and volunteers as needed during performance preparation
  • Help to field questions received from website inquiries
  • Maintain record of all ticket buyer contact information
  • Provide Daily attendance list to Development as needed
     

Evening and weekend hours are required in conjunction with Bay Street’s performance calendar.

To apply: Please send a cover letter detailing interest in the position and a resume to david@baystreet.org with “Box Office Associate” in the subject line.

 

 

DEVELOPMENT ASSOCIATE

Job Posting (February 2020)

Bay Street Theater & the Sag Harbor Center for the Arts is a year-round, not-for-profit professional theater and community cultural center which endeavors to innovate, educate, and entertain a diverse community through the practice of the performing arts. We serve as a social and cultural gathering place, an educational resource, and a home for a community of artists.

Summary Statement:

The Development Associate (DA) serves as a key member of the Development team. Supervised by and working directly with the Director of Development and overseeing the seasonal Development Intern, this position requires strong computer skills including experience with fundraising databases (PatronManager or Salesforce preferred, Wealth Engine experience a plus) and a proficiency in Microsoft Office Suite including Excel and Powerpoint. The DA must possess solid interpersonal and communication skills, as well as demonstrated excellence in writing, editing, and research. Additionally, candidates must be highly organized with attention to detail, and able to work effectively in a fast paced team environment. A sense of humor is a must. The post requires evening and weekend work during the Mainstage season and in conjunction with periodic fundraising events. The post requires occasional evening and weekend work during the Mainstage season and in conjunction with periodic fundraising events.   

 

The Development Associate’s general responsibilities include:

  • PatronManager Database Management
  • Individual Giving
  • Institutional Giving and Grant Writing
  • Special Events

For a full job description, click here

Ideal candidates should have at least 3-5 years of relevant experience in fundraising in a related field. Performing Arts experience a plus.  Candidate must live or be willing to relocate to Long Island, within a commuting distance to Sag Harbor, NY.  Salary commensurate with experience.

To apply: Please send a cover letter detailing interest in the position with salary requirements and a resume to kkruse@baystreet.org.