Job Description (June 2021)

Summary Statement:

Bay Street Theater is seeking a new General Manager. This full-time salaried position is a leadership position who will work closely with the Executive Director and Artistic Director in managing, steering and shaping the company in a time of exciting growth.

The General Manager will have direct responsibility for the business, administrative, and operational management of the organization. This person must be skilled at budget oversight and financial planning, detail oriented, and well organized, with a demonstrated ability to establish priorities and achieve results. Experience in performing arts organizations is key. The General Manager will be a dynamic individual with demonstrated leadership skills who is knowledgeable and passionate about the arts and the mission of Bay Street. In addition, they must be a highly intelligent, ambitious, energetic, creative, and strong, roll-up-your sleeves manager, as well as an effective communicator. They must be able to work collaboratively with leadership and staff to promote an open, inclusive environment that emphasizes cooperation and teamwork with a minimum of ego.

Ideal candidates will have:

  • Bachelor’s Degree; Advanced degree a plus

  • Minimum 8 years relevant experience; Experience in a performing arts organization a must

  • 3+ years’ experience as GM or Assistant GM in a professional theater or similar capacity;

  • Experience with capital campaigns and projects a plus

  • Strong verbal, written and interpersonal communication skills

  • Excellent time management, organizational, supervisory, and creative problem-solving skills in facility operations and business issues required to support a multifunctional cultural or other nonprofit institution or corporation

  • Experience with contracts and labor negotiations

  • Comfort level with balancing multiple ongoing issues and changing circumstances

  • Knowledge of current trends in social media and direct mail a plus

  • Proficiency in Microsoft Office and Database Management software and utilization

  • Bright and diplomatic communicator while working with the highest level of personal integrity.

  • Sound judgment, high emotional intelligence, and a sense of humor

The post requires some evening and weekend work in conjunction with the Bay Street production calendar.




Bay Street Theater & Sag Harbor Center for the Arts (BST) is a year-round, not-for- profit 299 seat LORT C professional theater and community cultural center located in Sag Harbor on the East End of Long Island. This position plays an important role in managing all aspects of operations within the organization. 

The General Manager’s general responsibilities include:

  • Programming management

  • Financial management

  • Operational & facilities management

For a detailed breakdown of general responsibilities, click here.


The Bay Street Theater has just announced that it is creating its first purpose-built home that will feature multiple theaters and spaces for the development of new work, dedicated education facilities, and outdoor performance and public spaces. The celebrated Theater’s new home will be built on a newly acquired site at the entrance to historic Sag Harbor that runs continuously with John Steinbeck Waterfront Park, transforming what is currently a commercial space into a community resource. Bay Street plans to break ground in late 2021 with completion currently anticipated for 2023.

Currently the full year-round staff at Bay Street Theater consists of 14 FT and 2 PT, while the Mainstage summer staff grows to nearly 65 with actors, summer interns and design teams for each production. Bay Street Theater & Sag Harbor Center for the Arts (BST) is a year-round, not-for-profit 299 seat LORT C professional theater and community cultural center.

Bay Street Theater is an EOE and is committed to fostering a culture of equity, diversity, and inclusion in all areas of its operation. Women, LGBTQ+ and BIPOC Candidates are strongly encouraged to apply.

Send resume with cover letter and salary requirements, along with three industry references to




Job Description (July 2021)

Summary Statement: The Box Office Associate works to advance Bay Street Theater’s ticketing sales and customer service. The Box Office Associate reports to the Box Office Manager. The position requires a comprehensive approach to customer service and a detail oriented sales mentality.


Bay Street Theater (BST) strives to be a home to the East End’s performing arts community, as well as a professional LORT summer theater festival. The Director of Education creates and oversees the year-round arts education programming including but not limited to youth and teen art camps/workshops, BST’s annual Literature Live! program, family-friendly programming, and the summer internship program.

The Box Office Associate’s general responsibilities include:

• Assist in all aspects of box office management, including tickets sales, tracking complimentary tickets, subscription management, and data entry utilizing PatronManager’s ticketing software
• Work directly with the Box Office Manager to assist audience members in finding and purchasing tickets with the highest level of customer service
• Assist customers with general questions about the theater
• Assist customers with purchase, exchange or pick up of ticket orders
• Act as the first point of contact for audience members looking to experience performances at Bay Street
• Assist in the creation of daily tracking of ticketing reports and sales
• Assist in the setup of all performances for ticketing links
• Assist in managing the subscription template and series schedule
• Assist in supervising the Box Office Intern
• Assist in printing and disseminating tickets for will call
• Process and file house seat orders and ticket winners
• Assist in the reconciliation of daily income
• Assist with calling/email campaigns to subscribers and single ticket purchasers
• Assist house managers and volunteers as needed during performance preparation
• Help to field questions received from website inquiries
• Maintain record of all ticket buyer contact information
• Provide Daily attendance list to Development as needed


The Box Office Associate performs other support functions and duties as needed. Bay Street Theater is a growing organization with a small staff. Employees are often called upon to perform other duties essential to accomplish organizational goals and meet important deadlines.

Send resume with cover letter and salary requirements, along with three industry references to